1. Introduction

Welcome to [Sanmatitextile.com] (“www.sanmatitextile.com”). By accessing and using our Website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchases or using our services.

2. No Cancellation, No Exchange, No Return Policy

2.1. Final Sale

All purchases made through our Website are considered final. We do not accept cancellations, exchanges, or returns for any products or services. Once an order is placed, it cannot be modified, canceled, or refunded.

2.2. Product Descriptions

We strive to provide accurate and detailed descriptions of our products and services. However, due to variations in monitor settings, lighting, and other factors, actual product colors and appearances may differ from what is shown on the Website.

2.3. Acceptance of Terms

By completing a purchase on our Website, you acknowledge that you have read, understood, and accepted our no cancellation, no exchange, and no return policy. You further agree that you will not attempt to cancel, exchange, or return any products or services.

3. Payment and Charges

3.1. Payment

All transactions on our Website are processed through secure payment gateways. You are responsible for providing accurate payment information and ensuring that sufficient funds are available.

3.2. Charges

Prices and availability of products and services are subject to change without notice. Any additional charges or fees associated with your purchase are your responsibility.

4. Limitation of Liability

4.1. General Limitation

To the fullest extent permitted by law, [Your Website Name] shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website or your purchase of any products or services.

4.2. Product Issues

In the event of any issues with the products purchased, including defects or damage, please contact our customer service team at [Customer Service Email/Phone Number] for assistance. While we do not offer exchanges or returns, we will work to address any legitimate concerns as outlined in our customer service policies.

5. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website constitutes acceptance of the revised Terms and Conditions.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

7. Privacy Policy

This policy informs users about the data your website collects, how it is used, and how it is protected.

7.1. Introduction

• Example: "We value your privacy. This policy explains how we collect, use, and protect your personal information when you use our website."

7.2 Information We Collect

• Personal information (e.g., name, email, address)

• Payment details (for purchases)

• Cookies and tracking data (IP address, browser type, etc.)

7.3How We Use the Information

• To process orders and payments

• To improve customer service and website experience

• For marketing (only if applicable and with consent)

7.4 Sharing of Information

• Disclose if data is shared with third parties (DHL Express, Razor pay and pay pal)

• Include information about legal obligations (if required by law, you may share data)

• Outline the security measures taken to protect user data (e.g., encryption, secure servers)

7.5 User Rights

• Explain how users can access, modify, or delete their personal data

• Provide contact details for privacy-related inquiries

7.6 Cookies Policy

• How cookies are used for tracking and improving user experience

• Instructions on how users can manage cookie preferences

7.7Changes to Privacy Policy

• Inform users about how and when you will notify them of changes to the privacy policy

7.8Contact Information

• Provide an email or form for privacy concerns.

2. Shipping Terms and Conditions

Your Shipping Terms and Conditions inform customers about the processes and expectations around delivery.

a. Shipping Methods and Providers

• List the shipping carriers used

• Describe the available shipping options (standard, express, etc.)

b. Shipping Rates

• Specify how shipping costs are calculated (flat rate, weight-based, free shipping over a certain order amount)

c. Processing Times

• How long it typically takes to process an order before shipping

• Specify if there are different processing times for custom or high-demand items

d. Delivery Time Estimates

• Provide general delivery estimates for domestic and international orders

• Mention that these are estimates and not guaranteed delivery dates

e. Tracking Information

• Whether tracking is available for shipments and how customers can access it

f. Shipping Restrictions

• Specify any countries or regions where shipping is not available

• Note restrictions on shipping certain products (e.g., hazardous materials)

g. Lost or Damaged Goods

• State your policy on lost, damaged, or stolen packages

• Outline steps for customers to report issues and request replacements or refunds

h. Customs, Duties, and Taxes (for international shipping)

• Explain that international buyers are responsible for customs and import duties

• Mention that delays at customs are beyond your control

i. Returns and Exchanges

• Link to your Returns and Refunds Policy if you have one

• Clarify if return shipping is the customer’s responsibility

7. Contact Us

If you have any questions about these Terms and Conditions or our no cancellation, no exchange, no return policy, please contact us at:

[textilesanmati@gmail.com]
[+91 9891293974]
[IX/5188, Ch. C.L.R. Market, Main Road, Shanti Mohalla, Gandhi Nagar, Delhi-110031]

Thank you for shopping with [sanmati textiles].